Contact Us

Have a question about an appliance, order status, or delivery? We are here to help!

Our dedicated customer care team strives to respond to all inquiries within 24 business hours (Monday through Friday).

Get in Touch

  • Company Name: Fauserich LLC

  • Store Website: fauserich.com

  • Customer Support Email: fauserich@fauserich.com

  • Phone Number: +1 (856) 994-3972

  • Physical & Operating Address:

    Fauserich LLC

    231 N Evergreen Ave, Apt 38d

    Woodbury, NJ 08096

    United States

  • Customer Support Hours:

    Monday – Friday: 9:00 AM – 5:00 PM (EST)

    Saturday – Sunday: Closed (Messages answered the following business day)

Quick Assistance & Common Inquiries

  • Tracking Your Order: Tracking details are automatically emailed once your order is dispatched. Please allow 24–48 hours for tracking scans to update on the carrier’s portal.

  • Address Corrections: Need to modify a shipping address? Contact us immediately at fauserich@fauserich.com or call +1 (856) 994-3972 with your Order Number and corrected address. (Address changes cannot be made once an order has been fulfilled).

  • Damaged or Defective Items: If your product arrived damaged or malfunctioning, please email us within 14 days of delivery with your order number and attached photos/videos so we can issue a free replacement or return label.