Privacy policy

Last Updated: September 14, 2026

At Fauserich LLC (referred to as "Fauserich", "we", "our", or "us"), accessible via fauserich.com, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy describes how your personal data is collected, used, disclosed, and protected when you visit our website, browse our catalog, make a purchase, or communicate with our support team.

1. Information We Collect

When you interact with Fauserich, we collect information to fulfill orders, process payments, and improve your shopping experience:

  • Customer Identifiers & Contact Details: Your full name, billing address, shipping address, email address (fauserich@fauserich.com), and phone number (+1 (856) 994-3972).

  • Order & Transaction Information: Products viewed, items placed in the shopping cart, purchase history, order dates, payment status, and order totals. (Note: Payment card details are processed securely via third-party PCI-DSS compliant gateways and are never stored on our servers).

  • Device & Technical Data: IP address, browser type and version, time zone settings, device identifiers, referring websites, and pages visited, collected automatically through cookies and tracking logs.

  • Support Inquiries: Information, messages, or media provided when you contact our customer support team regarding an order or product inquiry.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • Order Processing & Fulfillment: To process your transactions, arrange delivery, issue invoices, calculate taxes, and provide order and tracking updates.

  • Customer Support: To assist with product inquiries, process returns, replacements, and refunds under our 14-day policy.

  • Fraud Prevention & Security: To screen orders for potential fraud or unauthorized activity.

  • Site Improvement & Analytics: To analyze customer browsing behavior, improve our website performance, and optimize our catalog.

  • Marketing Communications: To send promotional announcements or discount offers if you have opted in (you can opt out at any time).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share necessary data with authorized service providers to operate our business:

  • E-Commerce Infrastructure: Our store is hosted on Shopify, which manages our storefront and database securely.

  • Payment Processors: Secure third-party gateways (Shopify Payments, Stripe, PayPal) process your payments in compliance with payment industry security standards.

  • Shipping Carriers: Delivery partners (USPS, UPS, FedEx, etc.) receive your name, shipping address, and phone number solely to complete package deliveries.

  • Legal Compliance: We may disclose your data if required by law, subpoena, or to protect our legal rights, property, and safety.

4. Cookies and Tracking Technologies

We use cookies and web beacons to keep your shopping cart active, remember your preferences, and track website traffic trends. You can disable cookies in your web browser settings, although certain features of the store may not function properly without them.

5. Data Security & Retention

  • We use industry-standard 256-bit SSL encryption to protect your personal data during transmission.

  • We retain your personal and transaction information only as long as necessary to fulfill orders, maintain accurate tax/financial records, and comply with legal requirements.

6. Your Privacy Rights (US & State-Specific)

Depending on your state of residence (such as California under the CCPA/CPRA), you may have specific rights regarding your personal data:

  • Right to Know / Access: Request details on what personal data we collect, use, and share.

  • Right to Delete: Request the deletion of your personal data, subject to legal and transactional exceptions.

  • Right to Correct: Request corrections to inaccurate personal details.

  • Right to Non-Discrimination: We will never discriminate against you for exercising your privacy rights.

To exercise these rights, please email us at fauserich@fauserich.com or call +1 (856) 994-3972.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with their details, please contact us immediately for removal.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal obligations or store operations. Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact & Business Information

If you have questions, feedback, or requests regarding this Privacy Policy or our data handling practices, please contact us:

  • Company Name: Fauserich LLC

  • Website: fauserich.com

  • Customer Support Email: fauserich@fauserich.com

  • Phone Number: +1 (856) 994-3972

  • Business Address: 231 N Evergreen Ave, Apt 38d, Woodbury, NJ 08096, United States

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)