Shipping policy

Last Updated: September 14, 2026

Thank you for visiting and shopping at Fauserich LLC (fauserich.com). We are committed to providing reliable, affordable, and safe delivery for all our smart appliances, car accessories, and everyday home innovations.

Please review our complete shipping terms and conditions below.

1. Order Processing & Handling Time

  • All orders are processed, verified, and packaged within 1 to 3 business days (Monday through Friday, excluding major US holidays).

  • Orders received on weekends or national holidays will enter processing on the following business day.

  • As soon as your order has been dispatched from our fulfillment facility, you will receive an automated shipping confirmation email containing your tracking number.

2. Shipping Rates & Delivery Estimates

We ship to residential and commercial addresses across the United States:

  • Standard US Shipping:

    • Rate: $2.00 Flat Rate on all orders

    • Estimated Transit Time: 5 to 8 business days

  • Express US Shipping (if selected at checkout):

    • Rate: Calculated at checkout based on package weight and destination

    • Estimated Transit Time: 2 to 4 business days

(Please note: Delivery timeframes are estimates and may occasionally experience minor carrier delays during peak holiday seasons, severe weather events, or high package volumes).

3. Tracking Your Order

  • Once your package has been handed over to the courier (such as USPS, UPS, or FedEx), you will receive an email with your active tracking number and link.

  • Please allow 24 to 48 hours for the carrier's system to update the initial tracking scans.

4. Shipping Address & Delivery Accuracy

  • Please ensure that your delivery address (including apartment, suite, or unit number) is entered completely and accurately before completing payment.

  • If you discover an error in your shipping details, contact us immediately at fauserich@fauserich.com or call +1 (856) 994-3972 with your Order Number and corrected address.

  • We cannot modify or reroute shipments once a package has left our fulfillment center.

5. Damaged, Lost, or Stolen Shipments

  • Damaged in Transit: If an item arrives damaged or broken, please take clear photos/videos of the damaged packaging and product and email us at fauserich@fauserich.com within 48 hours of delivery. We will promptly issue a free replacement or refund.

  • Marked as Delivered but Not Received: If tracking confirms delivery but you cannot locate your package:

    1. Check common delivery locations (porch, side gate, building lobby, or mailroom).

    2. Confirm with household members or neighbors.

    3. Allow up to 24 hours (some couriers scan packages as delivered shortly before physical drop-off).

    4. If the package has not arrived after 24 hours, reach out to our support team so we can initiate an inquiry with the carrier.

6. Contact & Business Information

For any questions regarding our shipping process, orders, or tracking status, please contact us:

  • Company Name: Fauserich LLC

  • Website: fauserich.com

  • Customer Support Email: fauserich@fauserich.com

  • Phone Number: +1 (856) 994-3972

  • Business Address: 231 N Evergreen Ave, Apt 38d, Woodbury, NJ 08096, United States

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)